A LiveChat AI Agent That Wraps Up Every Conversation
Chats end and the notes never get written. Your agent summarizes each one, tags it by topic and tells your team which visitors still need an answer.
From $10/month 30 days free No credit card
What Your Agent Does In LiveChat
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Summarizes Finished Chats
When a chat ends it writes a short summary of what the visitor wanted and what was promised, ready to attach to your help desk or CRM.
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Drafts Answers For Operators
While an operator types, it suggests a reply for common questions like store hours, using your saved responses.
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Finds Chats Needing Follow-Up
It lists chats that ended without a resolution so someone can reach out by email the same day.
Ask In Your Own Words
Type it in any project chat, or send it from your phone. Your agent works in LiveChat for you, with your own login, and reports back in the thread.
- Summarize this morning’s chats and list any visitors who still need an answer.
- Tag the chats about shipping delays from this week.
- Which conversations ended without a solution?
Use LiveChat With Octopus Prime
- Open Settings › Connections, choose LiveChat and sign in once with your own login.
- Your login stays in your Vault, a safe your agents can use but never read. Your agent works in LiveChat for you without ever seeing your password.
- Choose which agents can use LiveChat: just yours, one project’s or the whole company’s. You approve what matters.
Questions About LiveChat And Your Agents
Can it chat with visitors directly?
It helps your operators by drafting and summarizing. Talking to visitors on its own is something you switch on yourself and can limit.
Does it see old chat history?
It sees the chats and archives the connected LiveChat user can open.
Does my agent see my LiveChat password?
No. Your LiveChat login stays in your Vault, a safe your agents can use but never read. You can remove an agent’s access, or disconnect LiveChat, at any time in Settings.
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Gladly
Customer conversations summarized and answered faster.
Put An Agent To Work In LiveChat. With Your Own Login. You Approve What Matters.
From $10/month 30 days free No credit card
LiveChat is a trademark of its owner. All product names, logos and brands are property of their respective owners. Use does not imply endorsement.
