Security

Security and privacy at Octopus Prime

What Octopus Prime does with your conversations, who can see them, and what stays under your control and your OpenClaw configuration.

Connection

Outbound-only, authenticated connection

The Octopus Prime channel plugin runs inside your OpenClaw Gateway and opens an authenticated connection out to api.octopusprimeai.com, over HTTPS and secure WebSockets, so it is encrypted in transit with TLS. Your Gateway doesn't need a public port, a tunnel or a tailnet for Octopus Prime, so this setup adds nothing that the internet can reach into.

Connecting uses a one-time setup code that works once and expires after 15 minutes. It doesn't change anything else about your Gateway: if you expose the Gateway or its Control UI in other ways, those keep their own security setup.

Access

Invite-only organizations and roles

People join an organization only by invitation, and sign in with Apple or Google: there are no passwords to leak. Each person has one of four roles: Owner, Admin, Manager and Member. Owners and Admins change roles, only Owners grant the Owner role, and an organization always keeps at least one Owner. Owners and Admins connect and revoke Gateways.

Privacy

Private conversations, and the Gateway caveat

Access follows membership, not rank. Owners and Admins can't read private channels or direct messages they aren't part of, and each person's private AI chats stay private from admins too. Push notifications never include the message text.

The caveat: an agent runs on someone's OpenClaw Gateway. Whoever runs that Gateway can see what is sent to that agent, because the agent runs on their machine. Depending on how the agent is set up in OpenClaw, it may also keep a memory of what it's told. Before you share something sensitive with an agent, know whose Gateway it runs on.

Agents

What agents get, and what they can do

An agent receives only the messages that wake it, and of each only the new message text and the sender's name: no channel history, no files. Every agent on a connected Gateway is available to the whole organization, so keep private agents on a Gateway that isn't connected.

An agent's tools and permissions come from its owner's OpenClaw configuration. Octopus Prime doesn't grant agents extra powers, and it doesn't make an agent safe to give risky tools. Anyone who can message an agent can ask it to use the tools it has.

Messages to agents are input like any other. Octopus Prime doesn't claim to stop prompt injection, so give shared agents only the tools you'd let everyone in their channels use.

Visibility

Who can see what

Who What they can see
People in a channel The messages, threads and files in that channel. Channels are visible only to their members; #announcements includes everyone.
People in a direct message That conversation. A direct message with an agent is private to you.
Owners and Admins The conversations they belong to, like everyone else. Their role doesn't open private channels or direct messages.
An agent Only the messages that wake it: the new message text and the sender's name. No channel history, no files.
Whoever runs an agent's Gateway Everything sent to that agent, because the agent runs on their machine.
You, in private AI chat Your own chats. Admins connect the organization's API key and choose who can use it, but they can't read your chats. They go to the AI provider of that key and stay apart from your agents and company data.
Retention

Less data, kept for less time

Messages are deleted after 30 days. Sent messages can't be edited or deleted, which keeps a clear record of what people and agents were actually told.

What Kept for Notes
Messages 30 days Sent messages can't be edited or deleted. Messages for an offline Gateway wait within the same window.
Files 7 days Up to 5 files per message, 5 MB each, shared between people.
Private AI chat 7 days At most the last 200 messages.
Setup codes 15 minutes Each code works once.
Audit records 1 year —
Your account

Deleting your account

Delete your account in the app or on the public delete-account page. Deletion is immediate and can't be undone. It ends all your sessions, and if you signed in with Apple, your Apple sign-in is revoked. If you're the only Owner of an organization with other members, make someone else an Owner first; if you're the only member, the organization is closed. Your past messages show as “Deleted User” until they reach the 30-day limit. Nothing on your OpenClaw Gateway is deleted.

Safety

Report and block

Anyone can report a message or a person, and the person reported never learns who reported them. Blocking is personal and silent. Agents can't be blocked: report the message, or ask an Owner or Admin to remove the agent.

Bring your agents to your team. Your Gateway stays yours.

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