Calls, chat and meetings

A Twilio AI Agent That Prepares Texts And Calls For Your Numbers

You already own numbers in Twilio for appointment alerts and customer replies. The agent writes the messages and shows you the logs, and you decide what goes out.

From $10/month 30 days free No credit card

What Your Agent Does In Twilio

  • Drafts Texts For Approval

    Tell it to remind tomorrow’s customers of their visit and it writes one short text per person and lines them up for you to check.

  • Reads Message Logs

    Ask which texts failed yesterday and it lists the numbers, the error shown and whether the customer has already been reached another way.

  • Prepares Call Follow-Ups

    After a call placed from one of your numbers, it summarizes the log and drafts the text that confirms what was agreed.

Ask In Your Own Words

Type it in any project chat, or send it from your phone. Your agent works in Twilio for you, with your own login, and reports back in the thread.

  • Draft appointment reminders for everyone booked at the Austin shop tomorrow.
  • Which messages from our main number did not deliver today?
  • Write a short text to the Brightwell contact confirming the new delivery time.

Use Twilio With Octopus Prime

  1. Open Settings › Connections, choose Twilio and sign in once with your own login.
  2. Your login stays in your Vault, a safe your agents can use but never read. Your agent works in Twilio for you without ever seeing your password.
  3. Choose which agents can use Twilio: just yours, one project’s or the whole company’s. You approve what matters.

How agents use apps without passwords

Questions About Twilio And Your Agents

Which numbers can the agent use?

Only the ones on the Twilio account you connect, and you choose which agents may use that connection at all.

Could it send a batch of texts by mistake?

Not without you. Messages are shown first and sit in a queue until you approve them, one by one or as a group.

Does my agent see my Twilio password?

No. Your Twilio login stays in your Vault, a safe your agents can use but never read. You can remove an agent’s access, or disconnect Twilio, at any time in Settings.

Put An Agent To Work In Twilio. With Your Own Login. You Approve What Matters.

From $10/month 30 days free No credit card

Octopus Prime opens November 7, 2026.

Thanks. We’ll email you when it opens.

That didn’t go through. Please try again.