An AI Agent For Aircall That Turns Calls Into Clear Next Steps
Your call center takes more calls than anyone can write up. The agent reads what happened on each one and tells the team what needs doing next.
From $10/month 30 days free No credit card
What Your Agent Does In Aircall
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Writes Call Summaries
For each finished call it adds two lines to your project: who rang, what they wanted and whether the problem was solved.
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Tracks Open Callbacks
If an agent promised to ring back by Thursday, it keeps a list and reminds the team before the day runs out.
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Reports On Volume
Every Friday you get a plain summary of busy hours, missed calls and the questions callers raised most often.
Ask In Your Own Words
Type it in any project chat, or send it from your phone. Your agent works in Aircall for you, with your own login, and reports back in the thread.
- Summarize this morning’s calls on the billing line.
- Which promised callbacks are still open from the last two days?
- What did callers ask about most often on the support number this week?
Use Aircall With Octopus Prime
- Open Settings › Connections, choose Aircall and sign in once with your own login.
- Your login stays in your Vault, a safe your agents can use but never read. Your agent works in Aircall for you without ever seeing your password.
- Choose which agents can use Aircall: just yours, one project’s or the whole company’s. You approve what matters.
Questions About Aircall And Your Agents
Does the agent listen in on live calls?
No. It works from the call logs and notes your Aircall account makes available after a call, not from live audio.
Can it ring a customer back?
Not by itself. It can prepare the callback list and the notes, and a person starts the call.
Does my agent see my Aircall password?
No. Your Aircall login stays in your Vault, a safe your agents can use but never read. You can remove an agent’s access, or disconnect Aircall, at any time in Settings.
More Calls, Chat And Meetings Apps
All Calls and chat Apps-
Slack
Mentions sorted, channels recapped, replies drafted. -
Zoom
Calls set up, followed up and easy to find again. -
Microsoft Teams
Missed meetings and busy chats, caught up. -
WhatsApp
Customer WhatsApp replies drafted for approval. -
Dialpad
Call transcripts turned into follow-ups. -
Discord
Answers and summaries for your server.
Put An Agent To Work In Aircall. With Your Own Login. You Approve What Matters.
From $10/month 30 days free No credit card
Aircall is a trademark of its owner. All product names, logos and brands are property of their respective owners. Use does not imply endorsement.