Calls, chat and meetings

A WhatsApp AI Agent That Drafts Your Customer Replies

Customers message your business on WhatsApp and expect a quick answer. Your agent reads each message, drafts a reply from what it knows about your business and holds it until you say send.

From $10/month 30 days free No credit card

What Your Agent Does In WhatsApp

  • Drafts Customer Replies

    When a customer asks if the blue jacket is in stock, it checks your notes and writes an answer for you to approve.

  • Tracks Open Conversations

    It lists chats where the customer wrote last and nobody answered, oldest first, so none sit overnight.

  • Keeps Context Per Customer

    When a repeat customer writes, it recalls their last order and what was said before, so the draft does not start from zero.

Ask In Your Own Words

Type it in any project chat, or send it from your phone. Your agent works in WhatsApp for you, with your own login, and reports back in the thread.

  • Draft replies to every unanswered WhatsApp message from today.
  • What did the customer with the Denver order say about delivery?
  • Write a message telling the customer that their order shipped, and hold it for me.

Use WhatsApp With Octopus Prime

  1. Open Settings › Connections, choose WhatsApp and sign in once with your own login.
  2. Your login stays in your Vault, a safe your agents can use but never read. Your agent works in WhatsApp for you without ever seeing your password.
  3. Choose which agents can use WhatsApp: just yours, one project’s or the whole company’s. You approve what matters.

How agents use apps without passwords

Questions About WhatsApp And Your Agents

Does it reply to customers by itself?

Not unless you allow it. Drafts wait for your OK, and you can approve them one at a time or in a batch.

Is this for regular WhatsApp or WhatsApp Business?

It is built for a WhatsApp Business account. A personal number is not what you connect here.

Does my agent see my WhatsApp password?

No. Your WhatsApp login stays in your Vault, a safe your agents can use but never read. You can remove an agent’s access, or disconnect WhatsApp, at any time in Settings.

Put An Agent To Work In WhatsApp. With Your Own Login. You Approve What Matters.

From $10/month 30 days free No credit card

Octopus Prime opens November 7, 2026.

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