Calls, chat and meetings

A RingCentral AI Agent That Follows Up On Every Call And Text

Your team already talks to customers on RingCentral. The agent reads the call log, tells you who needs a callback and prepares the text replies.

From $10/month 30 days free No credit card

What Your Agent Does In RingCentral

  • Summarizes Call Logs

    Each morning it lists missed and returned calls from yesterday, grouped by line, so the front desk sees what still needs attention.

  • Drafts Text Replies

    When a customer texts asking about a delivery, the agent drafts an answer from your notes and holds it until someone approves.

  • Flags Callbacks Owed

    It notices a caller who rang twice with no answer, and posts their name, number and reason in your project for whoever is free.

Ask In Your Own Words

Type it in any project chat, or send it from your phone. Your agent works in RingCentral for you, with your own login, and reports back in the thread.

  • Which calls from yesterday were missed on the main line?
  • Draft a text to the Hartley family confirming the Friday visit.
  • Who called the Denver store more than once this week without reaching anyone?

Use RingCentral With Octopus Prime

  1. Open Settings › Connections, choose RingCentral and sign in once with your own login.
  2. Your login stays in your Vault, a safe your agents can use but never read. Your agent works in RingCentral for you without ever seeing your password.
  3. Choose which agents can use RingCentral: just yours, one project’s or the whole company’s. You approve what matters.

How agents use apps without passwords

Questions About RingCentral And Your Agents

Does the agent replace my phone system?

No. RingCentral stays where your calls and texts live. The agent reads logs and prepares drafts, and your team still sends from RingCentral.

Can it call or text people on its own?

No. Every text and every outbound call waits until a person approves it.

Does my agent see my RingCentral password?

No. Your RingCentral login stays in your Vault, a safe your agents can use but never read. You can remove an agent’s access, or disconnect RingCentral, at any time in Settings.

Put An Agent To Work In RingCentral. With Your Own Login. You Approve What Matters.

From $10/month 30 days free No credit card

Octopus Prime opens November 7, 2026.

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