An AI Agent For The Front Counter Of Your Repair Shop
Your advisor is on the phone, under a hood or walking a customer to the car. Your agent writes up the inspection, drafts the approval message, chases the estimate that went cold and builds the parts cart in your shop software.
From $10/month 30 days free No credit card
Where The Day Goes
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Estimates Go Cold
The customer heard the brake quote, said “let me think about it” and nobody called back.
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Tech Notes Don’t Mean Much To Customers
“LF pad 2mm, rotor scored, rec R&R” has to become something a customer understands and says yes to.
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One Advisor, Three Conversations
Calls stack up while the advisor is at the counter, and approvals sit on hold while cars wait on the lift.
What Your Agent Does For You
In the tools you already use, with your own login, one item at a time.
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Write Up Inspections In Plain English
It reads the tech’s notes and photos on the repair order and drafts the customer-facing explanation, with safety items first.
- Tekmetric
- Shopmonkey
- AutoLeap
- Shop-Ware
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Chase Unapproved Estimates
It keeps a list of declined and pending work and drafts a follow-up for each customer a few days or weeks after the visit. You approve each message.
- Tekmetric
- Shopmonkey
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Build Parts Carts
It compares price and availability for the parts on the estimate across your supplier sites and builds the cart. Ordering waits for your OK.
- PartsTech
- Worldpac
- NAPA PROLink
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Send Delay Updates
When a part is back-ordered, it drafts the customer update with the new date and adds a note to the repair order.
- Tekmetric
- Shopmonkey
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Draft Warranty Claims And Returns
It gathers the repair order, part numbers and photos and fills in the claim on the supplier’s site for you to submit.
- Worldpac
- PartsTech
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Reviews And Maintenance Reminders
It drafts Google review replies and a personal reminder for customers due for an oil change or timing belt, one at a time.
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Google Business Profile - Shopmonkey
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Ask In Your Own Words
Type it in a project chat, or send it from your phone. Your agent does the work and reports back in the thread.
- RO 4471, the Camry: write up Luis’s notes so the customer gets why the rear pads and coolant flush matter.
- Who declined work in the last two weeks? Draft a follow-up for each, safety items first.
- Price front pads and rotors for a 2018 F-150 on PartsTech and Worldpac and build the cheaper cart. Hold it.
- The Altima’s alternator is back-ordered until Thursday. Draft an update to Ms. Greene and note it on the RO.
- The water pump from last month failed again. Pull the RO and start the Worldpac warranty claim.
- Draft replies to this week’s Google reviews, and thank Tom by name for the tire job.
The Plan That Fits
Owner, service advisors and the shop foreman share one workspace and the agents, up to 10 people.
Team
$29/mo
Up to 10 people and 20 AI agents. Try it free for 30 days, no card. Your agents run on your own AI plan.
Questions From Auto Repair Shops
Which shop software does it work with?
It works through its own browser, so web-based systems like Tekmetric, Shopmonkey and AutoLeap fit well. If yours only runs as a desktop program, the agent can still draft write-ups and messages for you to paste in.
Can it text customers for approval?
Octopus Prime doesn’t send texts from a number of its own. The agent drafts the message inside your shop software’s texting, and it goes out when you approve.
Can it answer the shop phone?
No. Keep your phone system; the agent handles the write-ups and follow-ups that pile up behind it.
Will it diagnose problems?
No. It turns your tech’s findings into clear customer language and keeps the paperwork moving.
Can it order parts by itself?
It builds the cart and stops. Ordering spends money, so it waits for your OK by default.
Does my agent see my passwords?
No. Your logins stay in your Vault, a safe your agents can use but never read. You connect each app once at Settings › Connections and choose which agents can use it, and you can remove that access at any time.
Hand the busywork to your agent. You stay in charge.
From $10/month 30 days free No credit card
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