An AI Agent For Google Business Profile That Keeps Your Listing Current
You run the business; your agent looks after how it shows up on Google and Maps. It drafts replies to new reviews, keeps your hours and details right, and nothing goes public until you approve it.
From $10/month 30 days free No credit card
What Your Agent Does In Google Business Profile
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Draft Replies To New Reviews
Your agent reads each new review and drafts a short reply that speaks to what the customer said, calm and polite for the unhappy ones. Nothing posts until you approve it.
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Keep Hours And Details Right
Tell your agent you’re closed Monday or open late Friday. It sets special hours, reminds you about holidays and updates your phone number, links or description when they change.
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Write Posts For Offers And Events
Give it the news in a sentence, like a sale or a new service. Your agent writes the update, offer or event post, adds a photo from your folder and uses the Call button instead of typing your number.
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Sum Up What Customers Say
Ask what people praised or complained about this month. Your agent groups the reviews by topic and adds the calls, direction requests and website clicks your profile got.
Ask In Your Own Words
Type it in any project chat, or send it from your phone. Your agent works in Google Business Profile for you, with your own login, and reports back in the thread.
- We got a 2-star review from Mike about the wait. Draft a reply for me to check.
- We’re closed Thanksgiving and the day after. Update the hours.
- Post about our fall special: 20% off brake checks through November.
- What did people complain about most in October?
- Sarah left a lovely review about her birthday cake. Write a short thank-you.
Use Google Business Profile With Octopus Prime
- Open Settings › Connections, choose Google Business Profile and sign in once with your own login.
- Your login stays in your Vault, a safe your agents can use but never read. Your agent works in Google Business Profile for you without ever seeing your password.
- Choose which agents can use Google Business Profile: just yours, one project’s or the whole company’s. You approve what matters.
How Google Business Profile Work Flows Into Octopus Prime
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Reviews That Need A Call Become Tasks
When an unhappy customer deserves a phone call, your agent makes it a task for you or a teammate, with the review attached and a due time.
Tasks -
Hear About Low-Star Reviews Fast
Your agent checks for new reviews on a schedule. When a low-star one comes in, you get a notification with the draft reply already attached.
Notifications -
Approve Replies Between Customers
Review replies and posts show up on your phone. Read the draft, tap to approve, and your agent posts it to your profile.
Phone
Questions About Google Business Profile And Your Agents
Can the agent ask customers for reviews?
It can draft a short note with your review link for you to send to all your customers, not only the happy ones. Google doesn’t allow discounts or gifts in exchange for reviews, so your agent won’t offer them.
Can it get a fake review taken down?
It can’t remove reviews. If one looks like it breaks Google’s rules, your agent drafts a report for Google’s review tool and you decide whether to send it. Google makes the final call.
Do I have to connect the owner account?
No. Add a Google account as a manager on the profile and connect that one. Managers can reply to reviews and edit the profile, but they can’t remove the profile or change who manages it.
Does my agent see my Google Business Profile password?
No. Your Google Business Profile login stays in your Vault, a safe your agents can use but never read. You can remove an agent’s access, or disconnect Google Business Profile, at any time in Settings.
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Put An Agent To Work In Google Business Profile. With Your Own Login. You Approve What Matters.
From $10/month 30 days free No credit card
Google Business Profile is a trademark of its owner. All product names, logos and brands are property of their respective owners. Use does not imply endorsement.