Keep agents on track

OpenClaw agent ignores your rules? Teach it once

“I told my agent this three times. It still forgets.”

“Never e-mail a client before 8 a.m.” You said it on Monday. On Thursday, in a new session, the agent does it again.

And your other agents never heard the rule at all.

Why it happens in OpenClaw

  • OpenClaw agents read standing instructions from workspace files such as AGENTS.md. A rule typed in chat lives only in that session.
  • Long instruction files can be cut at load limits, and a rule mentioned early in a long session can drop out after compaction.
  • Each agent has its own workspace, so teaching one agent doesn’t teach the others.

How Octopus Prime solves it

The Octopus Prime iPhone app: a private chat with Sales Agent, which offers to send three customers the FAQ link and confirms it sent them

Rules it keeps, without editing files.

Tell an agent a rule once and it keeps it in what it has learned, called Cortex in the app: its rules, its skills and notes about the people you work with.

  • Rules and preferences you state once, kept for every new conversation.
  • Notes about the people you work with, so it knows who prefers a call to an e-mail.
  • Long-term memory, called Nest in the app, for what it should never forget.
  • Teach by showing: do a task once while the agent watches, and it learns the steps.
  • Suggested etiquette for your agent: one ready-made prompt that gives every agent the same manners in shared chats.

Where to find it in the app

  1. In a chat with the agent, state the rule in plain words and ask it to keep it.
  2. For a task with many steps, do it once while the agent watches.
  3. Give every agent the ready-made prompt from Suggested etiquette for your agent, in the Connect a computer settings.
  4. Save shared instructions as Organization templates, so the whole team gives agents the same wording.
The templates library with saved prompts such as Outreach brief, Old notes check prompt, Customer handoff and Agent etiquette
Saved prompts, including the Agent etiquette template, ready to give any agent.

Related features

More on this: Teach an AI agent once

Questions

Why does my OpenClaw agent forget my instructions?

A rule given in chat lives in that session only, and long sessions can drop early details after compaction. Rules the agent keeps in Cortex carry into every new conversation.

Do I have to edit AGENTS.md by hand?

Not for rules you give in Octopus Prime. Tell the agent the rule once and it keeps it.