Payments and e-commerce

A Shopify AI Agent For Orders, Stock And Product Updates

Your agent takes on the everyday Shopify chores. It answers where-is-my-order questions, spots low stock early, drafts listings and tells you how the week went, and anything involving money waits for you.

From $10/month 30 days free No credit card

What Your Agent Does In Shopify

  • Answer Where-Is-My-Order Emails

    Your agent looks up the order, checks the tracking and drafts a short, friendly reply for the customer. You read it before it goes out.

  • Spot Low Stock Early

    Your agent checks how fast each item is selling and lists what will run out in the next two weeks, with a suggested reorder amount based on this month’s sales.

  • Write And Tidy Product Listings

    Send a few notes and photos. Your agent drafts the title, description and tags, cleans up thin or messy listings, and keeps everything as a draft until you publish.

  • Sum Up The Week’s Sales

    Ask how last week went. Your agent pulls sales, top sellers, slow movers and orders still waiting to ship into a short report in plain words.

Ask In Your Own Words

Type it in any project chat, or send it from your phone. Your agent works in Shopify for you, with your own login, and reports back in the thread.

  • A customer named Lisa says order 2318 never came. What happened?
  • Do I need to reorder anything this week?
  • Write listings for the five new mugs. The photos are in the shared folder.
  • How did last week compare to the week before?
  • Jake’s asking if the wholesale order went out yet. Did it?

Use Shopify With Octopus Prime

  1. Open Settings › Connections, choose Shopify and sign in once with your own login.
  2. Your login stays in your Vault, a safe your agents can use but never read. Your agent works in Shopify for you without ever seeing your password.
  3. Choose which agents can use Shopify: just yours, one project’s or the whole company’s. You approve what matters.

How agents use apps without passwords

Questions About Shopify And Your Agents

What kind of Shopify account should I connect?

Make a staff account for your agent and give it only the permissions it needs, like orders and products. Leave out finance and payment settings if you don’t want it seeing those.

Will it send marketing emails to my customers?

No. It drafts replies to customers who wrote to you, one at a time, for your OK. It won’t send promotions to lists, and Shopify’s rules only allow marketing email to people who opted in.

Can it give money back or cancel an order?

Only after you say yes to that specific order. Your agent gets the step ready and shows you the order and the amount, and you approve it with a tap.

Does my agent see my Shopify password?

No. Your Shopify login stays in your Vault, a safe your agents can use but never read. You can remove an agent’s access, or disconnect Shopify, at any time in Settings.

Put An Agent To Work In Shopify. With Your Own Login. You Approve What Matters.

From $10/month 30 days free No credit card

Octopus Prime opens November 7, 2026.

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